Collaboration & Messaging Solutions - Pinnacle Business Systems

Collaboration & Messaging Solutions

Connect your people to information, experts and each other
Collaboration and messaging is more than just corporate e-mail. It is the exchange of relevant and timely information with internal employees, suppliers and customers, all in an environment that is secure, scalable and mission-critical. Corporate messaging applications are as critical as traditional legacy applications and regulatory compliance requires the need for proper data retention and life cycle management of this data.

Pinnacle is proud to offer Collaboration & Messaging Solutions from industry leaders like Microsoft and IBM/Lotus, including virtual team workplaces and portals, secure instant messaging, e-meeting capabilities and highly available e-mail systems.

A Wealth of Knowledge Around Microsoft and IBM/Lotus Technologies
Pinnacle has helped many of our customers take advantage of the latest Microsoft or IBM/Lotus collaboration technologies. Our System Engineers have deep skills and experience in Microsoft Active Directory, Exchange, .NET and SharePoint as well as Lotus Notes and Domino. We've performed countless conversions and migrations of various e-mail systems and can integrate collaborative technologies seamlessly into your existing infrastructure. True collaboration must extend throughout your organization, to suppliers and customers as well. The ability to access knowledge, people and information in real time, where and when you need to, has become a competitive advantage. Many technologies comprise a true collaborative environment:
. Virtual team workplaces increase productivity across teams, eliminating "islands" of information.
. E-meeting capabilities reduce travel and long-distance phone costs for internal meetings and customer presentations.
. Secure instant messaging delivers "presence awareness," the ability to determine if someone is available in real time, before you pick up the phone.

Pinnacle has the skills and experience to successfully integrate these technologies into your existing environment, enabling you to be more responsive to your customers while improving your efficiency.

Hosted E-mail Solutions Made Easy
Most companies' business processes rely on e-mail messaging, therefore corporate e-mail is one of the most critical applications in the datacenter. Yet managing a coporate e-mail environment is becoming more difficult and expensive when security, spam filtering and virus protection is factored into the equation. Assign the task of managing your e-mail environment to Pinnacle with our hosted e-mail solution for both Microsoft and Lotus messaging. Under this scenario, not only do you have e-mail operational 24x7, but you've addressed the need for disaster recovery without the headaches.

Secure Messaging in an Unpredictable World
The explosive growth of the internet has created a medium for irrelevant, unwanted and often offensive communications - namely spam. Combined with potential security vulnerabilities in your messaging infrastructure, this results in a management nightmare and sleepless nights. Pinnacle can alleviate these concerns by assessing potential vulnerabilities and then taking action. Through the use of filters, spam blockers, and proper security policies around your corporate e-mail network, we can make the whole environment that much easier to manage. If you are considering extending e-mail to mobile devices, Pinnacle can also deploy handheld devices safely and securely.