Technology Assesments

What does it do?

  • Messaging with 2-way capabilities
  • Message queue monitoring
  • Monitor and distribute reports
  • Send messages to a central system for user review and response
  • Monitor network addresses, job, QHST, CPU, configuration status, output queue, job queue, IFS, subsystem and object/library size
  • Process commands based on monitor
  • Graphic User Interface (GUI) for main send command
  • Individual, group and on call notification
  • Complex user and recipient scheduling
  • Escalation of unanswered messages
  • Automated responses to inquiry messages
  • icall/400 - allows you to call the System i and check status levels, issue commands, replay messages, and answer messages
  • voice/400 - allows your System i to call you with information
  • System Management tool - performance, availability and problem management
  • Attach spooled files as an attachment in PDF format
  • Allow multiple email addresses on a message
  • Logs messages sent and errors
  • Synchronize icom/400 product data and settings between multiple systems or LPARS

What are the benefits?

  • Notification methods include voice, email, fax, pager, network message and telephone
  • Message queue and spooled file monitoring
  • It's simple, powerful, flexible and responsive
  • Get updated from anywhere using any phone
  • Standard and user-definable system monitors
  • Quick start for easy set up
  • Server proven
  • Saves money

For more information about icom/400 and a detailed list of all the new features click here.

For online technical support or to view/download an icom/400 users guide, click here or call (877) 369-6922 ext. 214 or email support at support@pbsnow.com.

To download a 30-day free trial version of the software click here or please send an email to lance.scott@pbsnow.com.

Randolph Brooks Federal Credit Union

"I have yet to meet anyone with Pinnacle that is not driven by customer service and ensuring that they meet our every need. From systems design, installation all the way to billing and continued support Pinnacle is a class act. We look forward to a continued partnership with Pinnacle."

Pat Tolle
Vice President
Randolph Brooks Federal Credit Union

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