Solutions for IBM System i | Pinnacle
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Maximize the benefits of IBM System i with our custom solutions.

There is wide agreement in business that the IBM System i is the best integrated server out there. It offers an integrated approach to business computing delivering power, flexibility, ease of use and the lowest total cost of ownership in the market today. Pinnacle designed solutions for IBM System i,  which include icom/400, trac/400, and ups/400. They enable increased convenience, efficiency and peace of mind, maximizing the benefits of the market leading System i platform.


Anytime your system is ailing, icom/400 for System i can simply let you know via network messaging, e-mail, pager, fax or phone. On receiving notification, message recipients can cancel jobs, execute commands or reset failed communication lines using predefined options or customized entries.

It’s Convenient – icom/400 allows you to monitor messages from any remote system(s) on one central system. Manage job queues, message queues, QHST, output queues, CPU utilization, and more, all through user-definable parameters.

It’s Dynamic – Notification messages can be customized – just specify your recipients and have them notified. The notification can be escalated until acknowledgement is received.

It’s Integrated – From one system, synchronize icom/400 to other remote systems.

It’s Responsive – Executes appropriate commands when monitoring your System i. icom/400 has up to 999 commands for each event.

It’s Economical – Notifications of errors decreases or eliminates downtime. icom/400 increases employee productivity and saves time by attaching spooled files to email.

icom/400 voice – Now icom/400 can call you to report its status or give you information over any telephone. Just think: no pagers, no inconvenience, no extra phone fees.

icall/400 – Now you can call your System i and tell it what to do! CALLING to your System i with icall/400 enables you to allow customers to check inventory on a specific part number, check order status, or more. iCall/400 for System i enables you to listen to answered or unanswered messages, then acknowledge or respond. Say you need to get word out fast to one or all members of your team, a simple command set enables transmission of your prepared message to any team members you specify.

icom/400 express – Direct messaging has never been easier! The icom/400 express graphical interface has the look and feel of a typical email application. icom/400 express is fast, convenient, and easy-to-use.


A Giant Leap Forward in Backup/Recovery 
Providing full media management, rewrite protection and concurrent saves, trac/400 features push-button simplicity for backup of entire applications, even entire systems.

Media Management Across Networks 
trac/400 for System i manages media across multiple System i boxes.

Step-By-Step Guides Recovery
Let trac/400 for System i recover your system or individual libraries and objects. The trac/400 recovery management report lets you know which tapes are needed and where they are located.

Automated Scheduling
The system interfaces with virtually all job scheduling programs, including IBM’s Advanced Job Scheduler.

Automated Configuration
trac/400 for System i provides predefined backup sets that can get you up and running in record time.


Improves Availability of a System i Power Loss
When the loss of power threatens your System i, you need precisely the kind of “smart” alerts and shutdown control provided by ups/400 for System i. ups/400 for System i constantly monitors your hardware to guard from such threats.

Continuous Online Status
ups/400 for System i provides continuous online status of ups activity and battery power remaining.

Automatic Notification
In the event of a power loss, ups/400 for System i takes control, notifying system operators in any way you specify.

Preloaded Shutdown Procedure 
User-friendly menus and pop-up windows provide a fool proof approach to controlled system shutdown, customized to you.