icom/400 - Pinnacle
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SOLUTIONS

IBM SYSTEM i

Maximize the benefits of IBM System i with our custom solutions.

There is wide agreement in business that the IBM System i is the best integrated server out there. It offers an integrated approach to business computing delivering power, flexibility, ease of use and the lowest total cost of ownership in the market today. Pinnacle designed solutions for IBM System i, which include icom/400, trac/400, and ups/400. They enable increased convenience, efficiency and peace of mind, maximizing the benefits of the market leading System i platform.

ICOM/400 FOR SYSTEM i Overview

Anytime your system is ailing, icom/400 for System i can simply let you know via network messaging, e-mail, pager, fax or phone. On receiving notification, message recipients can cancel jobs, execute commands or reset failed communication lines using predefined options or customized entries.

It’s Convenient – icom/400 allows you to monitor messages from any remote system(s) on one central system. Manage job queues, message queues, QHST, output queues, CPU utilization, and more, all through user-definable parameters.

It’s Dynamic – Notification messages can be customized – just specify your recipients and have them notified. The notification can be escalated until acknowledgement is received.

It’s Integrated – From one system, synchronize icom/400 to other remote systems.

It’s Responsive – Executes appropriate commands when monitoring your System i. icom/400 has up to 999 commands for each event.

It’s Economical – Notifications of errors decreases or eliminates downtime. icom/400 increases employee productivity and saves time by attaching spooled files to email.

icom/400 voice – Now icom/400 can call you to report its status or give you information over any telephone. Just think: no pagers, no inconvenience, no extra phone fees.

icall/400 – Now you can call your System i and tell it what to do! CALLING to your System i with icall/400 enables you to allow customers to check inventory on a specific part number, check order status, or more. iCall/400 for System i enables you to listen to answered or unanswered messages, then acknowledge or respond. Say you need to get word out fast to one or all members of your team, a simple command set enables transmission of your prepared message to any team members you specify.

icom/400 express – Direct messaging has never been easier! The icom/400 express graphical interface has the look and feel of a typical email application. icom/400 express is fast, convenient, and easy-to-use.

ICOM/400 FOR SYSTEM i Features

  • Messaging with 2-way capabilities
  • Message queue monitoring
  • Monitor and distribute reports
  • Send messages to a central system for user review and response
  • Monitor system audit journal, network addresses, job, QHST, CPU, configuration status, output queue, job queue, IFS, subsystem and object/library size
  • Process commands based on monitor
  • Graphic User Interface (GUI) for main send command
  • Individual, group and on call notification
  • Complex user and recipient scheduling
  • Escalation of unanswered messages
  • Automated responses to inquiry messages
  • Allows you to call the System i and check status levels, issue commands, replay messages, and answer messages
  • Allows your System i to call you with information
  • System Management tool – performance, availability and problem management
  • Attach spooled files as an attachment in PDF format
  • Save off spooled file information to be sent later if a spooled file no longer exists on the system
  • Allow multiple email addresses on a message
  • Logs messages sent and errors
  • Synchronize icom/400 product data and settings between multiple systems or LPARS

ICOM/400 FOR SYSTEM i Benefits

  • Notification methods include voice, email, snpp, console, fax, pager, network message and telephone
  • Message queue and spooled file monitoring
  • It’s simple, powerful, flexible and responsive
  • Get updated from anywhere using any phone
  • Standard and user-definable system monitors
  • Quick start for easy setup
  • Server proven
  • Saves money

For More ICOM/400 FOR SYSTEM i Information