29 Jun Intern Spotlight | Scott Courtney
Over the years, Pinnacle has hosted a number of bright and talented interns, but none quite like Scott Courtney. Get to know what makes Scott unique and such a pleasure to have around the office!
Scott’s internship has provided him the chance to learn about technology sales cycle from the detailed work that our internal Sales Support Representatives do on the day-to-day to shadowing our Account Executives out in the field and around the town.
Get to know Scott and what’s he’s learned so far during his internship.
What does a typical day at Pinnacle look like for you?
A typical day at Pinnacle is an adventure, to say the least. If you were to walk into my office (I like to call it that, it makes me feel big time) you would most likely find me typing away on either one of Jil or Christine’s financial requests or final quotes, working towards Nutanix or Dell/EMC certifications, or flirting with Summer (on a good day).
What have you learned about the real world of sales that has surprised you?
I have learned so much about the process of each sale. One thing I have noticed throughout my college career is that you can look at two similar companies in the same industry and they can have two completely different approaches to each sale. I believe Pinnacle has done a fantastic job piecing together a system of checks and balances within the sales cycle, bringing on SalesForce as the primary CRM has proven to be an effective way to maintain efficiency and organization.
What key skills do you feel you have developed during your internship at Pinnacle?
I came into this office on my first day thinking I was a Microsoft Excel expert. However, it did not take long for me to come to the humbling reality that there are people far more advanced than I (Jil Doll). With that being said, my Microsoft Office skills, particularly Excel, have increased substantially. I have also noticed that each account manager has their own respected style of interacting with customers. This has taught me that there really is no “textbook” way of doing sales, just like every sale is different, so is the approach to every customer.
What do you like to do when you’re not interning at Pinnacle?
I love appreciating Gods creation through hunting and fishing. From Florida to Utah, I will be fishing as much as possible this summer. I try to go to Grand Lake as much as I can to water ski and hang out with friends. Also, I’ve been thinking of taking sailing lessons and joining the University of Oklahoma (OU) sailing club as kind of a senior year hobby, if that’s a thing.
Where do you go to school and what are you majoring in?
I am going into my senior year of being a Business Economics major at the University of Oklahoma. It has been quite the experience and I wouldn’t trade it for anything.
Favorite sports team?
My favorite sports team hands down is the Oklahoma City Thunder. I am a die-hard OU football fan and if you are ever at an OU home game and don’t see me, please call the police because I am most likely being held at gunpoint. Being a sports fan in OKC without an MLB, NFL, or NHL team, I claim the Texas Rangers, Dallas Cowboys, and Dallas Stars as my home teams. I am feeling the need to include that the Philadelphia Eagles and the Houston Rockets are my LEAST favorite teams, let that be known.
What are you known for?
I would like to think I am known for being a good friend. I want to be the guy that my friends and family call on when they’re in a jam because they know I will drop everything to help them. I also hope I am known for stimulating deep, Godly discussions that go far beyond the surface level.
What is your favorite place you’ve ever traveled?
Montego Bay, Jamaica; I was 17 years old when I traveled there with my family. Outside of the resort, the country was terribly stricken with poverty. I met some local fisherman on the beach who knew little to no English, but I communicated to them that I wanted to go fishing with them. The next morning, we set off in a 14-foot wood canoe/boat with a 50hp motor. We caught 21 Striped Tuna, 4 Black Fin, 1 Wahoo, and had a 15-foot Whitetip Shark taking the occasional Tax fish along the way. What made this experience so unique is that I paid the fishermen entirely with Red Stripe, which made it completely free due to the fact I was staying at an all-inclusive resort.
Where do you see yourself in the next three years?
This is a tough question for me to answer due to the ever-changing cyclical trends within certain industries. However, after spending what time I have at Pinnacle, I have seen the promising future of IT and would love to stick around and further my career alongside the growth of Pinnacle as a company.