MANAGED & MONITORING
Pinnacle’s managed services provide remote management and administration in all critical areas of the data center.
This service provides storage monitoring and management of your storage environments. Managed storage also includes storage monitoring and includes: array management, performance monitoring, firmware upgrades and data migrations to new platforms. This covers all storage connectivity types: FC, iSCSI, NFS and SMB.
We can manage your operating system by hosting it at Pinnacle or on premise at your customer location. This also includes the server monitoring option. Available on physical, cloud hosted, virtual servers, this service provides OS installation, configuration, patch management, 24×7 monitoring and basic troubleshooting. Includes OS license if required for Windows/Linux.
We offer customers two distinct options; we will manage existing backup software infrastructure or we will utilize an enterprise grade backup and recovery platform to safeguard customer data and recoverability.
Take advantage of our managed server services which includes server hardware and OS (operating system) administration of a physical or virtual server. This also includes the server monitoring option.
This service provides physical switch hardware and management and requires the network monitoring service.
Our managed Microsoft SQL services provides installation, configuration, patch management, 24×7 monitoring and basic troubleshooting of Microsoft SQL Server.
Our monitoring services ensure your deployments always maintain maximum up-time and availability.
Monitors all aspects of a network infrastructure including switches, routers, firewalls, storage switching, WAN accelerators and load balancers.
Provides insight into any storage platform whether it’s traditional block storage, network attached storage, fibre channel, iSCSI, NFS or SMB.
Monitors all aspects of customer’s server infrastructure and includes both physical and virtual environments.
"We have really enjoyed working with the Pinnacle team on our Unified Storage Solution. Their Services Team is incredibly knowledgeable, doesn’t mind explaining the technology, is very pleasant to work with and has a great sense of humor on top of all that. This engagement experience has been one of our most problem free engagements that I can recall and I’ve been around here for more than 20 years. Pinnacle has a rare commodity in the team they have in place and it definitely enhances the customer experience. Look forward to working with you again."
No capital budget requirements for additional staff
Tailored solution to meet individual requirements
Flexibility for on-site or remote support
Pay only for the services needed
Gain access to a team of IT experts
Off-load required services during slow periods